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Virtually there
The benefits of virtualisation are clear, although many industry experts believe the technology is let down by issues surrounding management. However, as Steve Evans reports, that criticism may no longer be valid due to recent developments
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Get your head in the game: Gamification for business
An emerging business and social trend, gamification is being hailed as the next big thing in marketing, with Gartner predicting it will rival social media sites as a key tool for customer and staff interaction. Tineka Smith reports
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Socially irresponsible
The majority of large businesses don't believe social media has a positive ROI, which is the opposite of what small to medium businesses are finding. So who's right? Tineka Smith reports
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Oracle, SAP, Infor: Three's a crowd
Former Oracle president and US Marines captain Charles Phillips has taken the reins at the third-largest enterprise applications company, Infor. So what is his strategy for the firm in the era of cloud computing, and would he share his thoughts on Oracle's moves since he left? Jason Stamper finds out
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
If at first you don’t succeed…
British business software house Sage Group may have 5.8 million customers using its software, but can it adapt to the new demand for Software as a Service? Jason Stamper reports.
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Q&A with Greg Gianforte
Steve Evans talks to the founder and CEO of hosted CRM vendor RightNow Technologies about why hosted is better, and how his company can compete with SaaS poster child Salesforce.com.
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Microsoft bids farewell to PerformancePoint Server 2007
Microsoft has announced its intention to move the scorecard, dashboard and analytic functionality from PerformancePoint Server 2007 into its Microsoft Office SharePoint Server Enterprise, while dropping the planning module. While integrating business intelligence into the core stack fits Microsoft's wider strategy, PerformancePoint Server may have been a successful standalone product, given time.
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Service providers target the untapped SME green IT market
The first green IT certification program for managed service providers has been launched by industry standards group MSPAlliance, offering greater incentive to exploit the largely untapped green IT market among small and mid-sized enterprises. Given the size of the commercial opportunity, service providers are unlikely to be the only companies to benefit from the growing importance of green IT.
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
Avaya finds that mid-market religion
To stave off the slowdown in the large enterprise contact center market, Avaya has been eyeing the large potential market of smaller companies. As part of a corporate overhaul unveiled at its global analyst conference, Avaya has announced three transformative initiatives - regarding channel, sales and product portfolio - designed to help it break into the untapped mid-market contact center space.
The CIO Agenda > Midmarket IT > Features
The CIO Agenda > Midmarket IT > Features
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